Cookie Policy

Reset Health Cookie Policy

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Welcome to our Cookie Policy

‏‏‎‎Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your device (e.g. computer, mobile or tablet).

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We use the following types of cookies:

• Strictly necessary cookies: These are essential cookies that are required for the operation of our website. They include, for example, cookies that enable you to log in to secure areas of the site, or add items to a shopping cart. These cookies cannot be disabled.
• Analytical/performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise content for you and remember your preferences (for example, your choice of language or region).
• Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make the site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use below.

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Analytical/Performance and Targeting

‏‏‎Cookie: Google Analytics
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expires: 24 months

Cookie: Mailchimp
Purpose: This cookie enables us to track the open rate of emails we send to individuals as well as the click through rates (CTR), and implement email automation (which means that emails will be sent to individuals based on their behaviours).
Expires: 13 months

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Functionality

‏‏Cookie: Notification Message
Purpose: This cookie stops notifications showing once you've dismissed them
Expires: Session

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Targeting

‏‏‎Cookie: Facebook
Purpose: This cookie is used to optimise user experience by identifying how users interact with Facebook and serving them with relevant advertising.
Expires: 3 months

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Cookie: Facebook Ads
Purpose: This cookie is used to help track sales and other conversions from advertising on Facebook as well as serve the ads relevant to the interests of users.
Expires: 3 months

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Cookie: Facebook Remarketing
Purpose: This cookie is used to target users with ads based on their behaviours and previous actions.
Expires: 3 months

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Cookie: Google Adwords
Purpose: This cookie is used to track sales and other conversions from search and display results on Google.
Expires: 90 days

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Cookie: Instagram
Purpose: This cookie is uses to optimise user experience by identifying how users interact with Instagram and serving them with relevant advertising content.
Expires: 3 months

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Cookie: LinkedIn Ads
Purpose: This cookie is used to track sales and other conversions from LinkedIn ads as well as to serve advertising that is relevant to users.
Expires: 1 month

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Cookie: Twitter
Purpose: This cookie is used to optimise user experience by identifying how users interact with Twitter and serving users with relevant advertising.
Expires: 2 years

‏‏‎‏‏‎Please note our third party partners (including, advertising networks, providers of external services like web traffic analysis services and social media platforms) may also use cookies on this website.

This may be, for example, to help us assess how visitors are using our website, or to deliver better and more relevant advertising to you while you are using this website. The third parties whose cookies are used on this site are specified in the table above.

You can block non-essential cookies (i.e. analytical/performance cookies, functionality cookies, and targeting cookies) by (i) refusing them on the cookie banner that is presented to you when you visit our website, or (ii) activating the setting on your browser that allows you to refuse the setting of nonessential cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our website. 

If you would like more information about cookies, we can recommend www.aboutcookies.org and www.allaboutcookies.org as helpful resources. Both websites also provide instructions on how to reject cookies if you would like to do so.‎

Cookies in emails

We make use of cookies to monitor how you interact with emails we send you. The relevant cookie (Mailchimp) is specified in the table above. We use these cookies to keep track of how you interact with an email we send you, for example, when you open an email we send you, whether you click any links in that email, and for automation purposes (which means emails will be sent to you automatically based on how you interact with the contact of an email we have sent you previously).

We may also from time to time request Read and Delivery reports on sent emails but this is dependent on the receiving server being able to accept and respond to Exchange requests.

You can disable these cookies by emailing dataprotection@resethealth.clinic.